Connect your visitors with advertisers, so they are able to have a live chat with the advertiser and get questions answered quickly.
Smart live chat routing
Easily set-up live-chat routing, so that visitors on your website get connected to the right person in no-time.
Set-up and manage automated chat, train your chatbot and add personal greetings, so that your bot gets smarter and really represents your brand.
Context Driven Conversions
Give input for your automated chat, such as on which page the visitor is, so the conversation starts where you want it to start.
Set-up your chatbot so that it actively reaches out to visitors of your website.
Connect with visitors and send them surveys, so you know on what you can improve on.
Sync your users to Portal.Chat, or use our Single Sign On solution, so that starting is as frictionless as possible.
Connect chat with Google Analytics
Easily add goals from Google Analytics to the chat functionality, so you can measure what’s going on.
Enable a pre-chat form, asking visitors to leave their contact details upfront.
Ask how the visitor was helped and let the visitor rate or rank the conversation.
Give the live chat your own look and feel, so it fits right into your design and customer experience.
Browse through the analytics and see how the conversations on your portal are going.
Use our API and integrate external data into the chatbot, or use our API to export statistics for your own dashboards.
We offer support level agreements which involve…
Portal.chat works according to GDPR rules.
Real-time customer data
See who you are talking with, get background information so you can connect in the best way possible with your leads.
Web and mobile app
Manage all your conversations through a web app, see which conversations are still relevant and close those who are done. With the mobile app you’re able to start conversations: whenever and wherever.
See when a visitor is typing
See when visitors are typing, on what page they are and what their browsing history was.
Receive chats through SMS / email / FB Messenger
When you’re not behind your desktop, we route chats through your preferred channel, whether that is Email, SMS or FB Messenger.
Add your personal greetings and contact details
Add your personal greeting, so visitors see your personal touch. Also add your social media channels and other contact details so visitors can get in touch with you.
Let the chatbot know how you would like to be contacted
List your services and how you would like visitors to get in touch with you, so you can connect with really valuable leads only.
Connect your calendar
And let the chatbot plan in viewings or for instance call meetings in automatically.
Connect with your CRM
Easily connect visitor information with your CRM, so you can manage your leads in the best way possible.
For frequently asked questions you can send canned responses, so you don’t have to waste your time.
When you’re not available the automated chat can handle the conversation and capture important information from the visitor.
Send chat to a colleague
Is there a colleague who can help the visitor better? Easily send the chat to your colleague and he or she can pick it up from there.
See how you are doing and how many successful conversations you have had on our dashboard.
With the chatbot most of your answers get answered anytime, anywhere.
As a visitor you can really connect with advertisers by sending images.
Get answers faster, leave your contact details only when it’s applicable and have a more focused conversation with advertisers.
Know who you are dealing with in a shorter amount of time.